Terms & Conditions
There is no fee to join any Pepper Bridge Winery wine club. You may join now and you will not be charged until wine is shipped to you. All shipments include member savings.
New members will automatically receive the next wine club shipment (see your particular club) up until 2 weeks prior to the next shipment’s release. If you sign up within 2 weeks of a scheduled ship date, new members will have the option of manually opting into the pending allotment by contacting the club manager.
Shipments may be picked up at the winery before the scheduled ship date if arrangement is made prior to the deadline, which members will receive notice of in email communications. We cannot pull wines out of the queue past the scheduled packing date.
Please contact us no later than 1 week in advance if you foresee an issue with a ship date (see club email communications at each release for the exact date).
The credit card on your membership account is charged one week before the shipment is sent. The charge will be the retail value of your shipment, minus your member savings, plus any applicable tax and shipping charges.
Charges will vary with each shipment depending on wine selection.
You must be 21 years or older to order and receive shipments. An adult signature is required upon delivery. We strongly recommend delivery of wine shipments to a business, rather than home addresses. Because of the adult signature requirement, we cannot deliver to a PO Box address.
Pepper Bridge Winery’s clubs are a perpetual membership until canceled. You may cancel at any time in writing.
Pepper Bridge Winery offers the benefit of suspending a single allotment, or placing a membership on hold for up to a year rather than canceling. During the time of the club suspension or hold, club benefits and privileges will remain active. Any purchases made within the designated hold time will receive club rate. Although allotments will not populate, notice of club releases will continue during this time.
Customers who cancel their club membership prior to receiving at least two club shipments will be responsible for reimbursing Pepper Bridge Winery for savings received against orders placed as wine club members.
If a club shipment has been shipped but not received prior to our receipt of your written cancellation, you will be responsible to pay for that final shipment.
Should your club shipment be returned for any reason, the fee to re–ship would be the full rate charged by the common carrier to Pepper Bridge Winery. If there has been some sort of error with delivery, we will be happy to work with you to resolve it.
All cancellations must be received in writing. All cancellations must be received at least 2 weeks prior to the scheduled ship date in order to be applied to the upcoming shipment.
Please email our club manager for cancelations or questions regarding this policy.
Shipping address changes must be received at least 1 week prior to the scheduled ship date.
Important: you may be responsible for shipping charges if you neglect to contact us with address changes at least 1 week prior to the scheduled ship date.
We do not require credit card changes in writing.
Wine is a perishable product. For this reason, our shipping policy dictates that we do not ship wine during periods of extreme high or low temperatures, or when we feel there is a high risk of spoilage.
Shipping wine over a weekend can also expose it to unnecessary spoilage risk. For this reason, we make every effort to ship wine club and any other ground shipments on Mondays. We will ship 2-day air shipments as late as Tuesday, and next day air shipments as late as Wednesday.
You may choose to override our shipping policy, but we will not accept returns for spoiled wine that was not shipped according to our shipping policy.
Your credit card will be charged at the time of fulfillment, which happens before a weather hold decision is made. In some case-specific instances we may be able to reroute a shipment after it has been placed on weather hold (change to 2-day or overnight delivery, or hold for pick–up), barring logistical constraints.
During the hottest and coldest times of the year, we may not ship at all to certain locations, OR at our discretion may elect to ship via 2nd day delivery—at no additional cost to you—to areas most affected by heat or cold.
While we make every effort to ensure your wine arrives in the same pristine condition as when it left the winery, we cannot control what happens to your shipment in transit. If you feel you have received a damaged bottle, please contact us immediately.
By becoming a Pepper Bridge Winery Club Member, at any level, you agree to the following:
I am 21 years or older. As a member, I will receive shipments from Pepper Bridge Winery in a schedule predetermined by my particular club. I agree that Pepper Bridge Winery will charge my credit card for each shipment. Each shipment will include shipping and taxes (shipments made within certain states are subject to state sales tax. Void where prohibited by law) in compliance with the state to which the shipment is being sent.
It is my obligation to notify Pepper Bridge Winery in writing of any address changes before packages are shipped. Pepper Bridge Winery will not be responsible for shipping charges incurred due to misdirected packages.
I may cancel my membership by doing so in writing at any time without further obligation except for wines charged prior to Pepper Bridge Winery’s receipt of my cancellation.
Membership is ongoing, but may be cancelled after receipt of your second shipment.
Cancellations must be submitted in writing to our club manager. Please remember that it is your obligation to notify Pepper Bridge Winery of any address changes before wines are shipped, as Pepper Bridge Winery is not responsible for shipping charges incurred due to misdirected shipments.
WARNING: Drinking distilled spirits, beer, wine and other alcoholic beverages may increase cancer risk and cause birth defects if consumed during pregnancy.